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CON.STRUCT

Sorry to hear you received a defective product! Please reach out with the below info, so we can help resolve this as soon as possible.<ol><li style="font-size: 16px; font-family: &quot;Times New Roman&quot;, Times, serif;">Order Number (starts with CS)</li><li style="font-size: 16px; font-family: &quot;Times New Roman&quot;, Times, serif;">Style number of the defective item</li><li style="font-size: 16px; font-family: &quot;Times New Roman&quot;, Times, serif;">Images of the defect on the product</li></ol>Once we receive this information, we&apos;ll be able to review the case and provide available solutions.

Sorry to hear you received a defective product! Please reach out with the below info, so we can help resolve this as soon as possible. Once we receive this information, we'll be able to review the case and provide available solutions.

I received a defective item. What should I do?

Orders

When do the sales start for CON.STRUCT?

Guarantee Christmas Delivery

What's going to be on sale?

What is the BFCM/holiday return window?

What is the BFCM/holiday return policy?

CON.STRUCT Holiday Sales

What products are available in the CON GREEN collection?

What are the CON GREEN product features?

How do CON GREEN products fit?

How to wash the CON GREEN Shirts and Pants.

CON GREEN: Pants, Shirts, Polos, Shorts

How to wash the CON GREEN Vests and Jackets.

CON GREEN: Reversible Vest and Jacket

Care Instructions

CON.STRUCT GREEN - Golf Collection

I'm getting married. How can I confirm the availability for the products I and/or my groomsmen will need?

What size options are available for the Ceremony Dress Shirts?

What accessories are available in the Ceremony Collection?

What colors are available to match the bridesmaid dresses?

Are there any products available for boys?

How to wash Construct Formal Dress Shirts.

Formal Dress Shirts

Can these be washed with regular laundry?

Blazers, Vests and Pants

Can the formal accessories be washed with regular laundry?

Wedding Accessories (pocket squares, ties, bow-ties)

CON.STRUCT CEREMONY - Formal Collection

How do I figure out my size?

What if I'm in between sizes?

Do you offer extended sizes?

Does CON.STRUCT offer customization options for shirt length or sleeve length?

How can I measure myself to get the most accurate sizing?

What sizes are available through conxstruct.com?

Sizing

The item I want is out of stock. Can I pre-order?

I want to exchange but the size/color is out of stock. Can I choose a different size/color?

Do you sell replacement buttons or hardware?

Inventory

How do I wash my CON.STRUCT dress shirts?

Do I need to pre-wash my items?

Can I get my shirts dry cleaned?

How do I remove wrinkles from my performance dress shirt?

How do I remove stains from my shirt(s)?

Dress Shirts

How do I wash CON.STRUCT casual shirts?

Casual Shirts

How do I wash my CON.STRUCT hoodie or henley?

Hoodies, Sweaters and Henleys

How do I wash my CON.STRUCT blazer/jacket?

Jackets and Blazers

How do I wash my CON.STRUCT pants/swim shorts?

Pants, Shorts and Swim Shorts

Products & Sizing

What is your Return Policy?

Is a return label provided for returns?

Can I return a final sale item?

Will I get charged for return shipping?

Oh no! The return window has passed. Can I still make a return?

How do I get a new label?

How long is the processing time for returns?

What would cause my return to be denied?

Can I return more than one order in the same parcel?

Returns

Do you offer refunds?

How long will my refund take to be received?

I don't see a refund from CON.STRUCT. Where is my refund?

Refunds

What is your Exchange Policy?

Can you ship my exchange right away?

Exchanges

Returns & Refunds

What is the CON.STRUCT shipping policy?

How do I qualify for free shipping?

Does CON.STRUCT ship internationally?

Does CON.STRUCT ship to PO Boxes and APO/FPO Shipping?

How can I track my CON.STRUCT order?

When will my package arrive?

Help! The tracking information says delivered, but I haven't received my package.

My package was returned to sender. What should I do?

Shipping

I am experiencing a cart or checkout issue and cannot place my order.

How can I get an update on my order?

I haven't received an order confirmation. What should I do?

Where can I find my order number?

What if I place an order and CON.STRUCT doesn't have the item in stock?

An item is missing from my order. What should I do?

I received an incorrect item. What should I do?

Can I place an order via email or phone?

I entered my address incorrectly. Can I update it?

Can I add an item to my order after I placed the order?

I placed two orders. Can you ship them together?

Can I cancel my order?

I accidentally placed 2 orders. Can I cancel one?

Changes & Cancellations

Which payment types do you accept?

Will you charge sales tax on my order?

Payments

How do I create an account?

How do I make changes to my account information or email address?

I can't sign in to my account! What do I do?

How do I make sure CON.STRUCT emails come to my regular inbox?

How can I unsubscribe from emails?

How can I deactivate/close my account?

Accounts

I signed up to the newsletter but didn't receive my discount. What should I do?

How do I use a discount code?

Why is my promo code not working?

Can I use more than one discount code?

Do you offer gift cards?

Are there any restrictions for promotions?

Discount Codes & Gift Cards

I received a defective item. What should I do?Updated 2 years ago